Privacy Policy

We collect the information you give us so we can process your orders and serve you better, including:

• Your name, delivery address, phone number and email.
• Order details and purchase history.
• Messages you send us on WhatsApp, email or our contact form.
• Basic technical data such as your device type and pages viewed, collected automatically as you browse.

We use your information to:

• Process, deliver and confirm your orders.
• Respond to your questions and provide customer support.
• Send order updates and, where you have agreed, occasional offers.
• Improve our products, website and overall service.

We never sell your personal data. We share it only with the trusted partners that help us run the store — such as delivery companies and payment providers — and only to the extent needed to fulfil your order or as required by law.

We apply reasonable technical and organisational measures to keep your information safe. Access to personal data is limited to staff and partners who need it to do their work.

You can ask us to access, correct or delete the personal information we hold about you, and you can opt out of marketing messages at any time. Just contact us and we'll take care of it.

If you have any questions about this policy or how we handle your data, please reach out through our contact page or on WhatsApp.